Transformed CX for Insyt by deploying a cloud contact center enabled by WNS EXPIRIUS and powered by intelligent automation. Reduced operational costs by 33%. Read More
Enabled Virgin Atlantic to automate the process of refund requests with RPA interventions. Delivered 30% productivity benefits and 93% improvement in claims processing quality. Read More
Improved operational speed and accuracy for a leading Shipping company with an RPA CoE. Enhanced productivity benefits by 35% and operational savings by USD 3 million. Read More
Reengineered a banking major's KYC function with intelligent automation to boost FinCrime compliance. Increased operational efficiency by 35-45% and reduced operating costs by 50%. Read More
Streamlined compliance for a leading banking and financial services company with a low-code CoE. Improved compliance operations across ~70 countries and cut costs by 40%. Read More
Modernized multinational insurer Zurich’s claims management system with AI-powered innovative solutions. Improved employee and customer satisfaction scores and quadrupled the speed of liability decision-making. Read More
Optimized the supply chain for a Frozen Foods major with analytics and AI. Achieved USD 5,00,000 in annual savings and identified over USD 14 million worth of inactive inventory. Read More
Co-created a customized and scalable AI-led solution leveraging WNS Triange to stem financial leakage for an Insurance company. Identified USD 2.3 million worth of payment leakage. Read More
Accelerating the journey toward a fully autonomous enterprise, leveraging Domain Expertise, Data-to-Insights capabilities and Digital Innovation
Domain-centric approach and contextualization enable sustainable digital innovation with value propositions for clients
Domain expertise, industry best practices, cutting-edge digital solutions and subject matter expertise combined to deliver strong outcomes
Proprietary productized solutions to address industry challenges. Integrating domain and digital to co-create customized solutions
Integrated Technology Approach to Drive Business Outcomes
Accelerate transformation
Empowering clients with cutting-edge hyperautomation technologies, leveraging low-code and services, including process discovery, document processing and RPA
Augment speed-to-value
Harnessing the power of AI and data to deliver real business results through contextualized machine learning, NLP, computer vision, neural networks and deep learning solutions
Transformation to an insights-led enterprise
Powering business growth and innovation with data, analytics and AI. Integrating strategy, industry-specific nuances, AI / ML operations and intelligent cloud platforms
Enhance speed and accuracy
Providing custom application development and maintenance solutions for a flexible and cost-efficient delivery model tailor-made to support specific needs in the entire lifecycle application management
Continuous maintenance support for your applications
Supporting in-house and third-party applications that are scalable and cost-effective. Process-specific improvement opportunities
CX transformation with human-assisted, digitally integrated customer experience model
Combining human-assisted design and domain expertise with AI-driven conversational insights and consulting-led CX strategies for analytics-led, intelligent, omni-channel customer conversations
Unlock the value of cloud in your specific domains
Offering cloud assessment and roadmap creation, cloud-native applications, architecture and advisory services, cloud migration, SaaS and PaaS
Deep Domain Contextualization
Configurable, Modular Architecture
Best-in-class Partner Platforms
Industry-specific solutions powered by our domain expertise for seamless integration into the client's enterprise landscape
Focused team
Data-driven transformation
Domain accelerators
Domain & Ops knowledge
Partner platforms
Cross-domain leverage
End-to-end customer journey orchestration
Agile delivery
Industry-agnostic and horizontal solutions with seamless integration into the client's enterprise landscape
Offered as an integrated offering with the BPM deal (BPaaS) or as a software solution (SaaS) model
Digital customer experience
Finance & Accounting
Hyperautomation technology
Data & Analytics
Deep Domain Expertise
Consulting Toolkits
Frameworks And Best Practices
Proprietary AI-led Platforms and Accelerators
Industry-specific Proprietary AI/ML Models
Strategic Partnerships
Business Outcome Orientation to Engagements
Flexible Engagement Models
Deep Domain Contextualization
Configurable, Modular Architecture
Best-in-class Partner Platforms
Industry-specific solutions powered by our domain expertise for seamless integration into the client's enterprise landscape
Focused team
Data-driven transformation
Domain accelerators
Domain & Ops knowledge
Partner platforms
Cross-domain leverage
End-to-end customer journey orchestration
Agile delivery
Industry-agnostic and horizontal solutions with seamless integration into the client's enterprise landscape
Offered as an integrated offering with the BPM deal (BPaaS) or as a software solution (SaaS) model
Digital customer experience
Finance & Accounting
Hyperautomation technology
Data & Analytics
Deep Domain Expertise
Consulting Toolkits
Frameworks And Best Practices
Proprietary AI-led Platforms and Accelerators
Industry-specific Proprietary AI/ML Models
Strategic Partnerships
Business Outcome Orientation to Engagements
Flexible Engagement Models
ML models integrate with Gen AI to enable healthcare companies to quickly review medical history and lab results, accurately generate medical summaries, offer diagnoses and identify the relevant medical codes instantaneously.
An advanced NLP model that’s ingested with insurance domain knowledge to pinpoint subrogation opportunities and total loss cases with unrivalled accuracy. Meanwhile, Gen AI-powered recommendations recommend optimal next-steps.
A next-gen knowledge engine addressing the complexities of the travel domain pairs up with Gen AI to provide instant, tailored customer responses. All with improved accuracy and efficiency, to enhance experiences.
Enhance customer due diligence with a Gen AI-powered solution that scrapes online platforms for credible, customer-relevant news and updates. It measures potential adverse impacts and generates concise, contextualized reports for financial crime and compliance analysis.
Experience banking like never before with WNS Gen AI Response Interface (GARI), an AI-powered super assistant. GARI transforms complex banking interactions into simple customer-centric solutions leading to superior omnichannel experiences.
ML models integrate with Gen AI to enable healthcare companies to quickly review medical history and lab results, accurately generate medical summaries, offer diagnoses and identify the relevant medical codes instantaneously.
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