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'BANKING' ON
DATA & ANALYTICS

Growing capabilities are unlocking next-level
growth in the BFS sector
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Key Takeaways

A relatively higher maturity in data and analytics is enabling the Banking and Financial Services (BFS) industry to improve business performance. 60% of surveyed organizations identify ‘becoming more insights-driven for improved decision-making’ as a critical priority. Also noteworthy are the strides being taken towards adopting cloud-based analytics capabilities. 43% are moving towards a cloud-first approach, the second-highest among all the industries surveyed. However, lack of technical skills is a key challenge, and nearly one-third of companies are planning to recruit more people with advanced expertise.

A Sneak Peek into Some Interesting Insights from the Report

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53% have stated that their technology lack the maturity around data management
37% don’t have master data or a single view of customer
50% lack the ability to process data and act on it at speed required by operations, businesses and customers
76% have already implemented technologies like data catalog while 83% have data warehouse, data quality and security tools
31% are planning to invest in technologies and tools like data virtualization and data lake in the next 12 months

Source: Forrester study
commissioned by WNS

Data & Analytics is empowering adaptive enterprises across 7 major industries

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