95% of surveyed hi-tech businesses have seen considerable growth in revenue despite the pandemic-related economic turbulence. This is a testament to the advanced data and analytics maturity that the industry possesses. An overwhelming majority have based their data architecture on big data fabric and are fully leveraging machine learning. The sector has also taken greater strides towards cloud-based analytics capabilities than any other industry. However, efforts to maximize impact face roadblocks in the form of inability to process big data fast enough and lack of technology maturity.
Source: Forrester study
commissioned by WNS
60% prioritize becoming more insights-driven in decision-making
86% have observed measurable or significant benefits by implementing Data & Analytics practices
94% are fully leveraging machine learning in most platforms / apps
73% of manufacturing firms are looking to become insights-driven as a high priority
70% of surveyed enterprises are building predictive analytics capabilities
74% expect organizational spending on analytics to rise in the next 12 months
71% are planning to implement AI-enhanced BI platforms
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