The Capabilities that Differentiate Us

WNS leverages rich domain expertise and cutting-edge technologies to streamline processes and deliver long-term value growth to our clients. Our award-winning capabilities powered by Gen AI, AI/ML, hyperautomation and data-backed analytics drive tangible efficiencies across industries. We enable organizations to create future-ready functions, including customer service, finance and accounting, governance, risk and compliance, human resources and procurement.

Analytics

WNS Analytics enables organizations to distill powerful business decision intelligence and accelerate innovation and growth.

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Customer Experience Service

With EXPIRIUS, our human-assisted, digitally integrated CX model, we help businesses deliver personalized, connected, omnichannel customer journeys.

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Finance and Accounting

WNS partners with over 150 global CFO offices, utilizing deep domain expertise and cutting-edge technologies to enable future-ready finance functions.

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Generative AI

We leverage our rich domain experience and strong AI portfolio to enable organizations to harness the game-changing power of Gen AI.

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Governance, Risk & Compliance

WNS enables businesses to streamline their risk and compliance management to improve performance, fortify internal controls and boost efficiency.

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Human Resources

We transform HR operations for clients with our comprehensive hire-to-retire solutions powered by advanced analytics, RPA and AI.

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Procurement

WNS Procurement combines the market differentiation of Denali, The Smart Cube and OptiBuy to enable intelligent, efficient procurement operations.

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Research

WNS’ research services enable enterprises to gain a deeper understanding of customer behavior and power decision-making with data-backed insights.

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Supply Chain Management

Global enterprises across industries partner with WNS to streamline operations and build stronger supply chains with advanced analytics and domain expertise.

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Technology

WNS blends proven capabilities in state-of-the-art technologies and domain expertise to offer transformative solutions that drive efficiency, sustainable value and innovation.

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