DEI-Banner-card-three

WNS is dedicated to creating a workplace where everyone feels they belong. It is more than having diverse voices; it is about ensuring every employee feels valued and respected. When people feel they truly belong, they are more engaged and motivated to help the organization succeed.

Our Commitment to Equitable Excellence

Creating a sense of Belonging is essential to WNS' work culture and a key part of our vision. We take pride in our diverse team – be it gender, generations or communities. Our dedication to society and business is built on three strong pillars: promoting gender equality, supporting mental health and fostering inclusion.

Gender-Advancement
Women at WNS

To be the best workplace for working mothers and improve gender representation across levels

Inclusion
Inclusion

To nurture an inclusive environment where everyone, especially employees from under-represented communities feel safe to express themselves

Mental-Wellbeing
Mental Wellbeing

To normalize conversations around mental wellness, to make people feel safe and comfortable talking about their challenges and asking for help

46%

Women Professionals*

24%

Women Leaders*

44%

Women
Board Members*

41%

Millennial Employees*

52%

Gen Z*

31

Nationalities*

46%

Women Professionals*

23%

Women Leaders*

44%

Women
Board Members*

42%

Millennial Employees*

51%

Gen Z*

31

Nationalities*

*As of March 2024

Key Elements of Belongingness at WNS

WNS takes a comprehensive and proactive approach to build and support a diverse, inclusive and fair culture.

CONSTRUCTIVE

Inclusive Culture

Inclusive Culture

WNS fosters a supportive environment that encourages open dialogue and mutual respect among all individuals. This culture is grounded in the belief that every voice is important. We actively promote initiatives that enhance understanding and appreciation of different backgrounds and experiences. By creating opportunities for honest conversations, we ensure that all employees feel valued and secure. This commitment not only boosts employee morale but also drives innovation, as teams with varied perspectives contribute to effective problem-solving.

FLAGSHIP-PROJECTS

Employee Engagement

Employee Engagement

To elevate a sense of belonging, WNS has developed programs aimed at engaging employees across all levels. A standout initiative is our mentorship program, which pairs employees with seasoned mentors who offer valuable guidance and support throughout their career paths. We also have specialized programs for women re-entering the workforce after a career break, providing them with resources and connections to help them transition back smoothly. These initiatives align individual goals with the organization’s objectives, creating a strong sense of community and shared purpose.

CELEBRATING

Recognition of Contributions

Recognition of Contributions

At WNS, we believe in recognizing and celebrating the contributions of our employees who actively promote a positive workplace environment. Our awards serve as a platform to honor those who go above and beyond in fostering collaboration and creating a supportive atmosphere. By acknowledging these efforts, we reinforce the importance of belongingness within our corporate culture. This recognition not only boosts individual morale but also inspires others to engage in similar initiatives, creating a ripple effect throughout the organization.

CELEBRATING

Growing Together

Growing Together

At WNS, we foster a culture of belonging where every voice matters and every individual is empowered to grow.

Centurion: Empowering Women Leaders

Centurion, in collaboration with Cornell, is a career advancement program designed to help women professionals at WNS broaden their horizons, build skills and align their career aspirations with new opportunities.

CEO Millennial Council: Shaping the Future

The CEO Millennial Council gives millennial and Gen Z employees a direct platform to work on key projects with our CEO and leadership, ensuring their fresh perspectives contribute to shaping WNS’ future.

Conversations That Matter

Conversations That Matter

At WNS, we strive to ensure that every employee has a deep-rooted sense of belonging in the workplace. This can only be fostered through mutual respect, acceptance and conversation. Our employee engagement calendar includes awareness-building sessions, educative webinars, monthly nudges and regular sharing of information bytes. Through interactive sessions on topics such as building advocacy, disability sensitization and well-being, we aim to build a workforce that feels secure, nurtured and empowered.

We are committed to a workplace free from harassment and discrimination, where all employees are treated with dignity and respect.

Holistic Well-being: Mind, Body & Beyond

Holistic Well-being: Mind, Body & Beyond

At WNS, we are committed to supporting the well-being of our people—ensuring they feel their best, both physically and mentally, every step of the way.

Physical Well-being

- We provide comprehensive health coverage and annual physical exams for employees and their dependents

- Regular wellness updates offer tips on preventive care

Mental Well-being

- Our Employee Assistance Program (EAP) is available around the clock, offering support through a user-friendly app and an online platform filled with helpful resources

- We host open conversations with mental health experts and offer dedicated well-being ambassadors to create an open, supportive environment

Confidential one-on-one counseling and a helpline are available for employees and immediate family members

Empowering Diverse Suppliers

Empowering Diverse Suppliers

Our Supplier Diversity Program reflects our commitment to fostering inclusive growth and creating lasting social impact.

We actively engage businesses from under-represented communities – including women entrepreneurs, veterans, persons with disabilities, and artisanal groups – to ensure our procurement process drives innovation and economic opportunity for all.

Initiatives with an Intent

Conscious-Hiring-Campaigns

Conscious Hiring Campaigns

  • Referral program with incentives for new hires.
  • Campus recruitment for a variety of skills and perspectives.
  • Leadership Sessions: Immersive and experiential workshops to develop core cultural and leadership capabilities, understand and manage bias.
Women-Returnship

WNS Women Returnship

Opportunities for women returning to work to re-engage through a custom blend of learning, mentoring and leadership connections.

EXPLORE MORE
Learning-Resources

Learning Resources

Specially designed e-learning programs accessible to all employees to educate on various workplace topics.

  • Series of information bytes and monthly updates focused on fostering a supportive environment.
Broad-based-Black-Economic

Broad-based Black Economic Empowerment Initiatives

Fostering growth and transformation, our efforts encompass a range of initiatives designed to empower individuals, including women, those with disabilities, and addressing challenges faced by unemployed or underemployed youth. We also contribute significantly to Enterprise and Supplier Development initiatives in South Africa to ensure a more equitable business landscape.

Respectful-Workplace

Respectful Workplace

We foster a culture of respect wherein everyone feels valued, heard, and safe. ‘Respect’ is one of the core values at WNS, shaping our interactions and collaborations with all stakeholders.

India-Women-Network

Employee Groups

Voluntary employee-led groups at WNS that focus on shared interests, providing support, networking opportunities, and advocacy for their members.

Prevention-for-Sexual-Harassments

Prevention of Harassment

We have robust mechanisms in place to prevent instances of harassment and strive to create internal awareness through mandatory e-learning modules on prevention. These training modules are required for every WNS employee.

IRIS

IRIS is a dynamic council dedicated to advancing WNS toward a more equitable workplace. Our mission centers on innovative strategies designed to attract, retain and nurture a diverse talent pool, ensuring that every individual has equal opportunities to thrive.

Collaborating closely with a central enablement team and region-specific groups, we craft and execute a comprehensive global agenda that addresses the distinct needs of each area, fostering an inclusive environment where everyone can succeed. Join us in shaping a future where diversity and equity are at the forefront of our workplace culture.

Gopi-Krishnan

Gopi Krishnan

General Counsel & Council Chairperson

Archana-Raghuram

Archana Raghuram

EVP, Global Head, Marketing & Communications

Alpar-Kamber

Alpar Kamber

Chief Business Officer

Deepak-Gupta

Deepak Gupta

Chief Business Officer & Business Unit Head, Travel & Leisure

Rajnish-Borah

Rajnish Borah

Global Head - Learning & Development

Awards & Recognition

Listed-in-TIME
Listed in TIME’s ‘World’s Best Companies 2023’
Listed-in-the-Forbes
Listed in the Forbes ‘World’s Best Employer 2022
Bloomberg-Gender-Equality
Featured in the ‘Bloomberg Gender-Equality Index (GEI)’ in 2021, 2022 & 2023 for best-in-class policies and outcomes
Workplace-for-Women
Named the Economic Times' Best Workplaces for Women, 2021
Stevie-Awards
Stevie Awards 2023 for Achievement is Diversity and Inclusion and Achievement in Leadership Development
Excellence-Awards
Human Capital Management Excellence Awards, Brandon Hall, 2022-21 Gold: Best Advance in Leadership Development for Women for Centurion
ATD-Best-Awards
ATD Best Awards, for Talent Development Initiatives
(2024, 2023, 2021, 2020)
Awarder-TISS
Awarded TISS LeapVault CLO for Best Diversity & Inclusion Program(2022 & 2023)
KelpHR-PoSH-Awards
KelpHR PoSH Awards 2023-WNS ranks among India's Top 25 Safest Workplaces
Business-World
Awarded Business World D&I Awards, 2022, for advancing gender equality, and for the best Women Advancement program
ASSOCHAM
ASSOCHAM Diversity and inclusion Award, Best Employer for Women 2022
 
 
 
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Leaders Speak

Keshav-Murugesh

Keshav R. Murugesh | Group CEO

At WNS, we strongly believe in earning our stripes and our commitment to DEI is reflected in our steadfast approach to inculcating this philosophy.
DEI_Quotation

At WNS, building Belongingness is key to our growth strategy. Our policies are not just about discrimination in any form — they are about creating a level playing field where everyone has the opportunity to succeed based on merit and competence. WNS’ initiatives are thoughtfully created, communicated and consistently evaluated to ensure fairness, meritocracy and inclusivity while driving our business forward.

WNS deploys a holistic and action-oriented approach to create, nurture, and cultivate a diversity, equity, and inclusion culture.
R-Swaminathan

R. Swaminathan | Chief People Officer

At WNS, we strongly believe in earning our stripes and our commitment to DEI is reflected in our steadfast approach to inculcating this philosophy.
DEI_Quotation

At WNS, different people, different beliefs and different aspirations converge to make a wonderful difference to the world we belong. Together, we thrive in our uniqueness, find meaning in our differences and make these attributes our combined strength and inspiration.

WNS deploys a holistic and action-oriented approach to create, nurture, and cultivate a diversity, equity, and inclusion culture.

Voices and Expressions

What we hear, what we think!

Courtney-Cummins

Courtney Cummins – CEO Millennial Council, USA

The synergy and collaboration among team members have created an environment where ideas flourish, and projects thrive. I feel inspired every day by the collective talent within this group. Proud to be a part of such an exceptional team!
Pawan-Patil

Pawan Patil – CEO Millennial Council, India

The experience of meeting our CEO and other leaders from various Business Units, and learning from their experiences is something that I would have missed if I hadn’t been a part of this group. I feel really proud and privileged to be a part of CMC 2.0 as I know our leaders are listening to us!
Anwesha-Roy

Anwesha Roy – Centurion, UK

Of all the things that Centurion has to offer in this journey, the most exciting part is to be in a culturally diverse environment with women from so many countries, collaborating and working towards one goal. Here’s to scaling greater heights with WNS.
Tahseen-Lye

Tahseen Lye – Centurion, UK

The learning opportunities the program created, not only via one of the Ivy League colleges, but also by providing direct access to the wealth of knowledge possessed by the senior most leaders within the company, mentors and trainers- both internal and external, have been immense. I most fondly think of the camaraderie and lifelong friendships garnered among the 20+ fellow Centurions.
Yasemin-Ifsat

Yasemin Ifsat- CEO Millennial Council, Poland

It has been a great opportunity to meet the team in person. I feel so lucky to be surrounded by the amazing, smart, and talented people who make up the CMC team, along with several trainings conducted for us.
Nishank-Shah

Nishank Shah – Campus Hire, India

Continuous Learning and healthy work environment is what we always want and WNS makes sure I get that type of working culture where I'm constantly growing and upskilling myself. Irrespective of the designation you can always reach out to anyone and they will always guide you as best as they can.
 
 
 
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