Analyst Rankings and Reports

“Amidst the turbulent waters of economic uncertainty and mounting operational costs fueled by soaring inflation, insurance enterprises are increasingly turning to service providers to rein in expenses and optimize operations. WNS continues to be a preferred P&C insurance BPS provider due to its proactive approach, precision, and transformational foresight for insurance operational excellence.
It has enhanced its capabilities in claims and policy servicing areas by leveraging automation and analytics through its Unified Analytics Platform, along with new InsurTech partnerships, helping the insurance enterprises to enhance their operational efficiency.”

“Through persistent commitments and sound investments in innovative solutions such as EXPIRIUS, Open Talent, SocioSEER and Sentinel, dedicated to CX, WNS has solidified its position as a leader in the realm of CX. It is also actively harnessing the power of AI and analytics to drive transformation and deliver contextual conversations and CX. Being a global leader in all four quadrants of the ISG Provider Lens - Customer Experience Services study is testimony to its focus on innovation, where it is expanding its portfolio of CX solutions to create a measurable impact.”

“WNS' Financial and Accounting services, fortified by strategic acquisitions, distinctive features such as CFO advisory services and an array of proprietary solutions, drive operational excellence. Utilizing technology and expertise, WNS enhances financial processes, empowering businesses to achieve efficiency, accuracy, and growth.”

“WNS is differentiated due to its extensive domain expertise, with deep roots in the travel industry. Its new go-to-market approach, TRAVOGUE, provides comprehensive end-to-end services throughout the entire THL value chain. WNS landed in Horizon 3 of our inaugural Travel, Hospitality and Logistics Horizon due to its focus on insights and driving outcomes for clients by leveraging a strong THL ecosystem.”

"WNS-Vuram has a comprehensive set of intelligent automation offerings with mature document processing and analytics solutions covering various Industries for the US market."

“WNS-Vuram stands out for its wide array of industry and domain-specific intelligent automation solutions, deep expertise, and significant traction with UK enterprises.”

“In an era of escalating regulatory scrutiny, enterprises demand comprehensive solutions to navigate evolving regulations, WNS stands out with its strategic expansion into non-traditional buyers such as FinTechs and payment providers. This strategic advantage, coupled with its focus on talent development and centralized risk and compliance functions, contributes significantly to WNS' recognition as a Leader and a Star Performer in our FCC Operations PEAK Matrix® Assessment 2024.”