Our Services for Enterprise Tech

Our services help enterprise technology companies such as software development firms, cloud service providers, enterprise SAAS, networking solutions, managed service provider and cybersecurity firms to boost growth, efficiency, innovation capabilities and competitiveness.

Shared services

A shared services structure can provide Enterprise Tech companies with a significant competitive advantage with benefits through capacity flexibility and reduced investments.

  • Procurement and supply chain
  • Human Resource Outsourcing (HRO)
  • Finance & Accounting
  • Research and Analytics
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Service Operations

Seller-partner-supports

Seller/ partner support

  • Dedicated partner support centre
  • Premium business support centre
Tech-support-and-customer

Tech support and customer experience

  • Server Backup configuration and troubleshooting
  • Resolving technical queries (Product features, functionality, installation, app configuration)
  • Custom client requests
Help-Desk-Solutions

Help Desk Solutions (Internal Support)

  • Internet Helpdesk
  • Hardware Helpdesk
  • Software Helpdesk
  • Employee Support – Workforce Management
Revenue-Operations

Revenue Operations

  • Lead generation and qualification
  • Consultative sales support for enterprise and SMB
  • Upsell support services
  • Manage subscription renewals
  • Inbound Sales support through Upsell, Cross Sell and churn management
Cloud-Services

Cloud Services

  • Cloud strategy and consulting
  • Migration and deployment
  • Cloud management and optimization
Trust-and-Safety-Services

Trust and Safety Services

  • Account takeover and recovery support
  • Customer due diligence; Onboarding & verification
  • KYC/ Partner onboarding
  • Ads moderation

Awards & Recognition

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Winner of 2 Awards for AI and Gen AI-led platforms at Artificial Intelligence Excellence Awards 2024
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Stevie International Business Awards 2023 Platform as a Service (Bronze)
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3 Gold Stevie Awards for Sales and Customer Service in 2024
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NetApp — CNBC TV18 Innovation Award 2023 in the category ‘Excellence in Data Protection and Disaster Recovery Implementation’
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Recognized as ‘Experts’ in HFS Horizons in Services for the Platform Economy 2023