How Virgin Atlantic Achieved Overall Chargeback Win Rates of 54% with WNS
"Discover how Virgin Atlantic transformed its chargeback process and slashed revenue losses by partnering with WNS. Hear from Angela Maguire, Manager - Agency, Refunds and Chargebacks, as she shares how digital process mapping, workflow optimization and seamless system integration led to a 60% win rate with Worldpay—far above industry standards."
Angela Maguire
Manager - Agency, Refunds and Chargebacks