Enabling What Matters

Continuous-innovation

Continuous Innovation

Innovate continuously by orchestrating digital transformation across the value chain. Uncover demand shifts using sentiment analysis and unlock real-time insights with AI-led personalization.

Operational-Dexterity

Operational Dexterity

Scale effortlessly with AI-driven dynamic pricing, ancillary merchandising and intelligent workforce management. Optimize asset utilization and respond to demand surges with agile, insight-led orchestration.

Responsible-Evolution

Responsible Evolution

Adapt swiftly with cloud-first operations, integrated disruption response and automated fraud detection. Safeguard customer trust and ensure seamless continuity through data transparency, compliance and proactive risk mitigation.

Ecosystem-Synergy

Ecosystem Synergy

Lead resiliently by harnessing WNS’ partner ecosystem – enabling SAF adoption, fleet modernization, automated fare recovery and AI-driven upskilling through integrated platforms.

WNS TRAVOGUE
Smarter Travel with a 360° Framework

A WNS empowers travel and hospitality enterprises to innovate continuously, scale effortlessly, adapt swiftly, and lead resiliently. At the heart of this transformation is TRAVOGUE - our comprehensive ecosystem built on Deep Domain Expertise, AI-led Platforms, and Digital Operations. TRAVOGUE delivers hyper-personalized, agile, and efficient solutions that help businesses stay ahead of industry shifts and traveler expectations.

Its six solution suites are purpose-built to address key priorities:

  • TravXP – Transforming customer experience and loyalty

  • TravOps – Driving operational efficiency and scalability

  • TravRev – Maximizing revenue and digital monetization

  • TravControl – Enhancing compliance, F&A, and audit effectiveness

  • TravGreen – Enabling carbon-conscious travel transformation

  • TravConsult – Unlocking strategic growth through co-creation and innovation

From disruption management to fare optimization and loyalty analytics, WNS TRAVOGUE helps travel and hospitality brands become truly future-ready.

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Human-AI Ecosystem

WNS enables travel and hospitality enterprises to operationalize intelligence through a purpose-built ecosystem that seamlessly integrates AI, deep domain excellence and human ingenuity.

Empowers travel agents with real-time, AI and NLP powered recommendations to resolve queries faster and deliver superior customer experiences.

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A modular platform that personalizes and automates corporate travel, enhancing efficiency and experience for travelers and agents alike.

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An automated fare audit solution that enables revenue recovery and leakage prevention with zero disruption.

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Unifies GDS, LCC and NDC channels using AI and automation to improve post-booking customer experience and streamline airline, OTA and TMC operations.

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An AI-enabled simulation platform that equips agents with hands-on, multi-channel training to deliver faster, more empathetic customer service.

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Voices of Impact

How Virgin Atlantic Achieved Overall Chargeback Win Rates of 54% with WNS


"Discover how Virgin Atlantic transformed its chargeback process and slashed revenue losses by partnering with WNS. Hear from Angela Maguire, Manager - Agency, Refunds and Chargebacks, as she shares how digital process mapping, workflow optimization and seamless system integration led to a 60% win rate with Worldpay—far above industry standards."

Angela Maguire
Manager - Agency, Refunds and Chargebacks

British Gas Video

How WNS Helps Clients Drive Impact


Discover how WNS delivers impact through business transformation and digital innovation across industries.

WNS Client Stories
Business Impact Through Digital

British Gas Video

WNS and Kiwi.com: A Strategic Partnership


WNS helps Kiwi.com drive operational excellence through strategic alignment and shared ownership.

Leonard McCullie
Director of Vendor Management, Kiwi.com

British Gas Video

Driving Growth through Transformation


Learn how businesses are partnering with WNS to create value through digital-led transformation and agile delivery models.

Global Client
Testimonial

British Gas Video

WNS: Your Strategic Transformation Partner


WNS delivers domain-led solutions for industry-specific business transformation across the globe.

WNS Impact Series
Business Solutions

British Gas Video

WNS in Action: Impact Delivered


Explore how WNS is redefining outsourcing by aligning innovation, talent, and customer-centric models to drive success.

Transformation Partner
Business Leader Perspective

British Gas Video

Partnerships & Alliances

UI Path
WorkFusion
Blue Prism
Algonox
PEGA
Automation Anywhere
LogMeIn
Tradeshift-logo
Zoho
IBM-logo
NICE-logo
Uniphore
Blackline

Steering the Vision for
Smarter Business

Jitender Mohan

Business Unit Head,
Travel & Hospitality
About the Leader
Jitender Mohan, TVL Business Leader

Co-create a Smarter Business with WNS.

Get in Touch with
Our Domain Experts

Contact Us

Zolon Wilkins

Chief Growth Officer

Tarun Tandon

Corporate Senior Vice
President, Sales, Asia
Pacific & Middle East

Raj Sivakumar

Corporate Senior Vice
President & Practice
Lead - Americas

Brian Quinn

Corporate Vice President
- Client Services

Neeraj Arora

Senior Vice President,
Sales, Americas

Lisa Sweeney

Senior Vice President,
Sales, UK & EU Sales

John Donaldson

Senior Vice President,
Sales, North America