WNS Post-booking Servicing Solution
Clear for Takeoff: Elevating
Post-booking Service to New Heights
Air travel today has transformed, requiring Online Travel Agencies (OTA) and Travel Management Companies (TMC) to adapt to a retail-driven distribution landscape. They must address IATA’s New Distribution Capability (NDC), which has revolutionized air product and service sales. How can industry players tackle fragmented content, rising costs and complex compliance to provide post-booking support efficiently?
Our Post-booking Servicing Solution, part of WNS TRAVOGUE, integrates NDC, LCC as well as traditional GDS channels. Using AI, automation and omni-channel delivery, our comprehensive digital fulfillment platform enhances customer experience and operational efficiency. It unifies content, controls costs, optimizes operations, manages compliance and enables exceptional outcomes for airlines, OTA and TMC.