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Awards & Recognition

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A ‘Major Contender’ in Everest Group’s Financial Crime and Compliance Operations – Services PEAK Matrix® Assessment 2021

Success Stories

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WNS Analytics enabled a global retail company to reshape its support model through a domain-esoteric agile approach translating to consistent year-on-year productivity gains, improved operational metrics, focused automation initiatives and enhanced customer experience

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WNS Analytics facilitated marketing and data platform support, while also enhancing the operational model through consistent productivity gains, improved service levels, cloud migration, DevOps, and creative media support for a leading retail analytics enterprise, resulting in innovative products and improved decision-making

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For ALM Media, WNS Analytics deployed advanced analytics and intelligent automation to re-engineer processes, enabling ALM Media to drive 99 percent reduction in turnaround time and 100 percent accuracy in B2B lead and revenue reporting, over 10 percent improvement in efficiency and 4-5 percent cost savings year-on-year

 
 

Testimonials

"I was impressed at how you took ownership of the data and the problem, and did such an in-depth analysis. I also liked that your solution is clear and maintainable going forward, and you have controls in place to monitor performance. It is excellent work and we can be confident our SSI data is in very good hands."

Marie King, Sr. Director, Payments Data Operations, LNRS

“The team continues to provide us with opportunities in the market, our competitors do not have. This in turn assists with our strategic goals...”

Partner, Legal Services division, one of UK’s Top 5 Law Firm

“ Excellent, massive value add to our business. I have already recommended them to other firms and will continue to do so.”

Chief Operating Officer, Conveyancing Services, UK’s leading Property Services Group

Services

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Loyalty and Campaign Analytics

Investing marketing funds and opting for the right strategy are critical decision points for any marketer. It is important that they are equipped with predictive insights on expected impact and returns from campaigns even before they run them.

WNS Loyalty and Campaign Analytics delivers end-to-end solutions from loyalty program development and implementation to last-mile loyalty rewards management. Our tools and techniques provide organizations with real-time insights and 360 customer visibility ‒ enabling them to seamlessly connect with customers to motivate and engage with them at every stage of their shopping journey.

Data Engineering / ETL Operations

Data literacy, collection, and infrastructure are must-have pre-requisites to building intelligent data products. Intelligent data engineering and ETL operations enable effective data storing and reliable data flow.

WNS’ Data Engineering capabilities help businesses to advance to next levels of data usage, management and automation. Our cloud computing and BI framework allows organizations to develop data pipelines 90 percent faster, reduce data processing time significantly, and gain deep insights from enterprise data using our solutions and services.

Business Intelligence (BI) Reporting, Design and Implementation

In today’s fast-paced digital age, companies must reckon with the ambiguity of data and create smart reports and intelligent reporting practices.

WNS adopts intelligent analytics and automation to transform reports into interactive self-serve analytics reports and real-time dashboards.

Strategy Enablement and Transformation

With businesses expected to maximize their investments amid disruptions, analytics is the best advantage to leverage in realizing long-term benefits and value.

Through hyper-personalization engines and digital intent analytics, WNS provides organizations with a single view of customer implementation to enable them with the right strategies for transformation initiatives.

 
 

Solutions

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WNS SKENSE

An AI-powered data contextualization engine AI to convert unstructured data into contextualized information for actionable business insights

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SocioSEERTM

A social media analytics platform that leverages AI / ML to create a true 'brand equity index' by harnessing the real power of social media

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WNS EXPIRIUS

A unique Customer Experience (CX) solution that integrates human-assisted design and domain expertise with AI-driven conversational insights and CX consulting-led strategies to create a holistic digital customer experience

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WNS TrackPointPRO

A comprehensive, multi-channel case management solution to drive higher efficiencies

 
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WNS Sentinel

An AI-led trendspotting tool to ascertain whitespaces in consumer needs (emotional and functional) to inform new product development strategies

 
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WNS Brandttitude

A state-of-the-art, cloud-based business intelligence self-serve analytics platform that executes exploratory data analytics, predictive modeling and self-service analytics