Awards & Recognition

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A 'Leader' and 'Star Performer' in Everest Group’s FCC Operations PEAK Matrix® Assessment 2024

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A ‘Leader’ in NelsonHall’s NEAT for Digital Banking 2022

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A “Major Contender” in Everest Group’s Banking Operations — Services PEAK Matrix® Assessment 2022

Success Stories

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WNS’ Master Data Management (MDM) solutions enabled a consolidated view of customer data for a global wealth management bank resulting in ~50 percent lower risk incidents and 95 percent data quality score by reducing duplicates and data anomalies

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Leading American bank leveraged reduced bad loans and improved regulatory compliance through WNS’ advanced analytics solution to reduce the overall cost, cut down the credit decision cycle time by 45 percent and achieve 98 percent accuracy in credit decision-making

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Data-driven insights enabled a UK-based foreign exchange and global payments service provider​ to achieve 30 percent customer retention through targeted campaigns

 
 

Testimonials

“Our relationship with WNS has been characterized by them being a true strategic partner to us. I have been exceptionally impressed by the way in which the WNS team has helped us. They rose to the challenge, they worked with us on a daily basis and continue to do so in a true spirit of partnership and collaboration.”


Nico Barnard, Head of Operations, Prodigy Finance

“WNS and M&T are co-creating solutions that will be vitally important to our mutual success. We think of WNS as part of our team – in WNS we have a partner that will help us become successful in what we do today and in the future.”


Chris Tolomeo, Senior Vice President & Head of Banking Services, M&T Bank

“WNS has enabled our team to deliver high-quality files within tight deadlines to make sure that now we are able to execute more campaigns with a much-improved response rate. The campaign model and training framework created by WNS are now employed at our end to upskill our resources. I wanted to express my sincerest appreciation to the entire WNS team for assisting us with delivering our CPU model early. We got a great initial response to our PWM campaigns, first few sales average $5000 of revenue on each sale.”


A Leading Retail Bank

 

Services

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Financial Research

Banks need in-depth financial research to develop a better understanding of their customers and make insight-based business decisions.

WNS’ Financial Research teams offer in-depth research on industry trends and developments, competitive landscaping, the regulatory environment and market-entry strategies.

Credit Risk and Collection Analytics

It is important for banks to regulate their risk exposure and keep it within acceptable and reasonable benchmarks. The key to making this happen lies in the quality and speed of credit risk assessment.

WNS’ analytics offerings for the credit service value chain cover end-to-end retail / commercial credit and collections optimization. Our services include credit screening and scoring, credit and collections modeling, and credit portfolio monitoring.

Model Risk Management

More than ever before, banks and financial institutions must urgently review their model strategies to develop efficient short-term actions and long-term plans to improve model resilience.

The WNS Model Risk Management Center of Excellence (CoE) supports clients in every aspect of the modeling ecosystem by addressing the imperatives of Basel guidelines, CCAR and D-FAST requirements, along with the local regulatory needs.

Fraud Analytics

Financial organizations must not only detect and mitigate fraudulent activity in real-time, but also predict future fraudulent behavior.

WNS’ Fraud Analytics solutions ‒ demand and risk forecasting, financial risk modeling, forensic / audit analytics, and third-party risk modeling ‒ enable banks to detect identity fraud, credit card fraud, and mortgage fraud as well as to design predictive scorecards based on trends and patterns.

Reporting and Visualization

Streamlining reporting processes and improving data quality enable banks to have consistently accurate insights for effective decision-making on a real-time or near-real-time basis.

WNS’ BI and Visualization solutions provide compelling and easy-to-navigate data stories for businesses and deliver contextual intelligence on various business scenarios. This brings consistency as the single source of functional and operational reporting across the organization.

Customer Analytics

For banks and financial institutions, data-driven analysis can unlock a deep understanding of their customers to drive growth and multifold returns on investment.

WNS’ Customer Analytics solutions enable banks and financial institutions to acquire new customers, identify customers at risk of attrition, and design segment-based retention strategies. Our solutions suite also helps enhance customer engagement with products and services through cross-sell and up-sell propositions.

 
 

Solutions

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Financial and Business Research
  • M&A Advisory
  • Financial Due Diligence
  • Investment Research
  • Credit Research
  • Company Research
  • Industry Research
  • Library Services
  • Documentation Services
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Fraud Analytics
  • Identity Fraud Detection
  • Merchant Fraud Detection
  • Buyer Fraud Detection
  • Fraud Prediction
  • Social Network Analytics (SNA)
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Credit Risk and Collection Analytics
  • Risk rating models
  • Collection models
  • Credit loss modelling including PD, LGD, EAD, EL & ALLL
  • Pricing models
  • Credit Underwriting modelling
  • Counterparty credit risk modelling
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Reporting and Visualization
  • KPI library of business metrics
  • Eliminate and rationalize reports
  • Automation of data integration for resource
  • Automate reports and provide a self- service reporting on one platform (Tableau, PowerBI Alteryx), etc.
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Model Risk Management
  • Model Development
  • Model Validation
  • Model Governance
  • Continuous Improvement
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Customer Analytics
  • Segmentation/Profiling
  • Cross/Up-Sell Retention Analytics
  • Acquisition Modelling
  • CSAT/NPS Analysis
  • Campaign Analytics
  • Affinity Modelling