Advertising Operations Advertising Operations
Hi-Tech and Professional Services

Advertising Operations

Global media and publishing companies have witnessed a sharp drop in print circulation, but a continual increase in digital subscriptions have helped restrict the overall circulation decline to a modest level. The more alarming trend, however, is the significant decrease in advertising revenues. This is imposing substantial pressures on media companies that are competing with major media platforms (such as Google and Facebook) on one hand, while adapting to digital technologies and trying to maintain their editorial advantage on the other. Hiring, retaining and maintaining skilled ad operations teams that evolve with the changing ad landscape (while developing and implementing data collection, visualization and customer intelligence strategies to fuel growth), is further slowing down the progress on the above pressing priorities.

To help our clients survive and thrive in this challenging environment, WNS works with media companies to monetize ad inventories while delivering up to 40 percent savings on their current ad operation costs. Our fully integrated Managed Ad Services offering spans print and digital solutions, allowing our clients to measure performance, based on business outcomes rather than the mechanics of execution. In addition, it enables real-time analytics and intelligence to further enhance these outcomes.

 

Services

Domain Expertise

Digital

Order Fulfillment

  • Proposal / Insertion order creation
  • Order booking
  • Order workflow management
  • Ad trafficking
  • Ad scheduling
  • Invoice processing

Creative Services

  • Creative designing & optimization
  • Creative workflow management
  • Asset storage & management services
 

Marketing Services

  • Setting up of campaign, uploading ads & third-party tags, as per media plan
  • Testing & QA
  • SEO / SEM
 

Reporting and Analytics

  • Review in-flight campaign progress
  • Post-campaign performance analytics
  • Web analytics
  • Social media analytics & reporting
  • Ad forecasting
 

Support Services

  • Customer helpdesk (cross-sell / up-sell, renewals, dispute management)
  • Sales helpdesk (Prospect list generation, real-time inventory updates / gap analysis, revenue reporting)
  • Library services (maintain IOs, proposals, contracts)
 

Highlights

  • Complete coordination with sales to book new revenue
  • Deliver enhanced inventory optimization and monetization
  • Remain up-to-date with trends and customer demands
  • Provide in-depth insight into campaign performance
+
Domain Expertise

Print

Marketing Services

  • Revenue maximization via page layouting
  • Maintaining placement and position schedules
 

Reporting and Analytics

  • Researching customer data for new product development
  • Pricing analytics
 
+
 
 

The WNS Advantage

  • Comprehensive understanding of the publishing industry and experience in supporting diverse clients to build solutions that address the dynamic needs of the media industry

  • Access to highly proficient Ad Ops professionals with experience, technical skills and knowledge of the complete ad operations value chain

  • Operational excellence driven by operational rigor, consultative approach, global footprint, round-the-clock service delivery and transformation solutions (powered by robotics and analytics) to help improve the ad operation engines within client organizations

  • Ability to extend digital analytics capabilities to drive e-mail and web campaigns through competitive tools from the market (Unica Interact, IMC and others)