Hi-Tech and Professional Services
Leveraging 20 years of experience, WNS partners with leading Hi-Tech and Professional Services firms to co-create exceptional outcomes. Our consulting-led, Hi-tech BPO solutions, leveraging a digital transformation approach and advanced proprietary and partner led solutions, empower clients to address a spectrum of imperatives. This includes navigating rapid tech innovation, reducing cost of sales, meeting sustainability demands, achieving faster data refresh cycles, ensuring brand protection and data security, and elevating AI engine performance. Additionally, we offer domain-specific generative AI-led solutions that seamlessly integrate into businesses, driving innovation and enhanced efficiency.
20+Years of Experience
40+Clients
50+Domain Experts
1,500+Data Scientists
3,500+Content Specialists and Designers
30+Tools and Frameworks
Our data extraction and contextualization platform powered by AI and ML techniques
A unique customer experience solution integrating digital and human assistance
A social media analytics platform that harnesses the combined power of AI and ML
Corporate Vice President, Solutions and Consulting
Senior Vice President, Sales, UK
Senior Vice President, Sales, EU
Senior Vice President, Sales, US
Vice President, Sales, Canada
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Business Unit Head, Hi-Tech & Professional Services
Himanshu Bhardwaj is the Business Unit Head of Hi-Tech & Professional Services (HPS). He is responsible for the strategy, growth initiatives and financial performance of the business unit. Previously, he led WNS’ Manufacturing, Retail & Consumer Products business unit. Prior to WNS, Himanshu donned multiple global and leadership roles in Xchanging plc (a DXC company), Cambridge Solutions Ltd. and FedEx.
A ‘Major Contender’ in Everest Group’s Financial Crime and Compliance Operations – Services PEAK Matrix® Assessment 2021
"We have had an extremely positive experience with WNS so far. We find that they are flexible in managing volume spikes, have been responsive in taking feedback and there’s been ongoing improvement in service delivery and a true partnership approach. WNS conduct an annual voice of customer survey and based on our experience we have rated WNS 9 out of 10 since 2010… "
Excellent, massive value add to our business. I have already recommended them to other firms and will continue to do so.
The team continues to provide us with opportunities in the market, our competitors do not have. This in turn assists with our strategic goals both now and as we look forward...
I was impressed at how you took ownership of the data and the problem, and did such an in-depth analysis. I also liked that your solution is clear and maintainable going forward, and you have controls in place to monitor performance. It is excellent work and we can be confident our SSI data is in very good hands.
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