Utilities and energy companies, the world over, are compelled to consider new business models and process efficiencies in the face of new imperatives such as increasing demand, new technological interventions and changing regulatory policies. Demanding consumers and rising competition are also adding to the pressure. Companies in this industry are now increasingly realizing the importance and value of analytics to answer some of these challenges, improve efficiencies, exceed customer expectations and augment revenues.
WNS has more than a decade of experience in providing stand-alone and BPM-embedded analytics services for the utilities and energy industry. Our advanced analytics solutions enable clients to outperform in today’s competitive market and help them achieve increased ROI, reduced total cost of ownership and improved customer satisfaction.