In a highly commoditized General Insurance market, offering a unique experience can make all the difference to a customer’s decision in purchasing a risk cover. An insurer’s ability to make the customer journey easy and painless is the key to winning and retaining customers while reducing cost-to-serve.
HIFFI, a unique solution, eases the policy purchase experience for your existing customers and prospects through a hyper-personalized journey across channels performing at real-time fluency.