Customer Contact Week (CCW) Vegas

Customer Contact Week remains committed to uniting cross-industry and cross-functional leaders committed to building worldclass end-to-end customer experiences. Customer Contact Week, the world’s largest customer contact event series, would be brimming with cutting-edge content from an unmatched collection of top executives and business leaders from the customer contact and CX domains.

From unique Q&A opportunities, breathtaking session experiences, and a seemingly endless buffet of content - you’ll leave CCW Las Vegas armed with more pages in your rolodex, and the latest and greatest trends, best practices, and models to take your contact center to the next level.

Meet us at CCW Vegas to find out why the world’s leading companies partner with WNS, a top-tier Business Process Management solutions provider, to re-think and re-invent their businesses in the new normal with Domain, Data-to-Insights and Digital.

We look forward to meeting you!

As the world adapts to the new normal, irreversible changes in customer behavior have made the delivery of superlative ‘experience’ par for the course. In the new world order, customers’ emotions continue to run high and are in a constant state of flux, making it imperative for businesses to re-think their Customer Experience (CX) vision and strategy with agility. Fortunately, the combined power of Domain Expertise, Data-to-insights and Digital can help businesses meet the demands of the evolved customers by embedding intelligence, intent and insightful innovation into their CX strategies.

Join WNS at the Customer Contact Week (CCW) to discover how businesses across industries can integrate digital and human assistance into a unique customer experience solution to drive a highly contextual, proactive and personalized customer experience.