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For organizations looking to streamline their financial processes, digitizing the procure-to-pay (P2P) process is key to driving growth and strengthening supplier partnerships. Leveraging AI and machine learning, automated P2P systems simplify every step of the procurement process — from initial requests to final payments — helping cut costs, reduce errors, ensure compliance, and provide instant insights into spending.

WNS’ P2P solution is designed for future-ready operations, integrating upstream and downstream processes for a superior digital customer experience. By automating key functions and enhancing accuracy and real-time visibility, the solution helps organizations mitigate risks and revenue dilution–all while improving supplier interactions and operational efficiency.

~60%

Improvement in touchless processing

~ 60%

Lower supplier queries and improved satisfaction

~ 2 to 5 days

Reduction in Days Payable Outstanding (DPO) and optimized working capital

AP Transformation through Hyperautomation framework.

Our P2P platform integrates intelligent automation and analytics with quality audit solutions, enabling significant straight-through processing and providing actionable insights. The solution encompasses advanced technology components such as Intelligent OCR, automated invoice matching with PO/GRN, AI-driven GL/cost center coding for non-PO invoices, workflow engine, automatic supplier statement reconciliation and supplier portal to enable touchless processing and manage the working capital effectively.

Business process
re-engineering
Integrated procurement and finance workflows
Working capital analytics and payment monetization
Insights for smarter decision-making

Drive peak performance across the value chain

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Outperforming CFO Framework

Upstream operations

  • Enable vendor master data cleanup to maintain data integrity.
  • Establish effective governance.
  • Provide extensive user training to support effective system usage.
  • Utilize WNS Sentry for quality audits and invoice error detection.
  • Leverage WNS Encash's AI-powered analytics to identify potential red flags and provide insightful dashboards for enhanced decision-making.
Financial-Intelligence-in-a-Box

Invoice Processing & Exception Management

  • Implement effective vendor change management.
  • Improve the OCR success rate for touchless invoice processing experience and automate coding of Non-Purchase Order based invoices.
  • Reduce delays in invoice exceptions for improved cash flow.
  • Tap into WNS Encash to identify opportunities for optimizing working capital and Days Payable Outstanding.
  • Employ advanced spend forecasting and payment monetization strategies.
Digital-Transformation

Payments

  • Optimize payment runs and rationalize payment terms.
  • Improve the Paid-On-Time (POT) percentage across various countries.
  • Utilize WNS Doppel Skanner to identify potential duplicates and prevent unnecessary spending or leakages.
  • Contribute to effective financial management through streamlined payment processes and enhanced supplier engagement.
Digital-Transformation

Help desk

  • Implement a supplier self-service query handling system for enhanced communication efficiency.
  • Establish a Center of Excellence (COE) Help Desk dedicated to Accounts Payable (AP) and procurement operations for prompt issue resolution.
  • Utilize WNS Encash to gain valuable insights into vendor satisfaction, fostering continuous improvement.
  • Enhance overall operational performance through improved supplier engagement and support.
 

WNS Advantage

Powered by hyperautomation enabled Intelligent Orchestrator, the sophisticated platform revolutionizes P2P processes through embedded analytics, controls, and compliance. The comprehensive solution provides a structured approach to enhance and optimize the end-to-end value chain.

Maximizing Touchless Processing: By leveraging fuzzy invoice description matching and AI-enabled auto coding, we significantly improve auto-matching and coding capabilities.

Transforming Data into Actionable Insights: Enhanced with predictive and prescriptive analytics, our solution delivers easily configurable reports and dashboards, uncovering hidden insights and opportunities for growth.

Client Impact

For a multinational frozen food company, WNS implemented a standardized, multi-channel invoice processing solution with automated approvals, exception handling, and real-time reporting to streamline global operations and enhance efficiency.

Increased operational control and governance
~15-20% improvement in productivity
100% automated quality checks