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Six Trends Driving the Future

The analytics landscape is undergoing a seismic shift. Artificial intelligence (AI) has well and truly arrived, unlocking new levels of growth, innovation, productivity, agility and resilience while accelerating value creation. While most enterprises have yet to move beyond the pilot phase, 2025 marks the transition from experimentation to deployment at scale.

McKinsey research reveals that while 92 percent of companies plan to increase AI investment over the next three years, only 1 percent consider themselves mature in its adoption.1 In 2025, we can expect the focus of this investment to fundamentally shift as leading enterprises begin the journey to deploy game-changing technologies at scale. This shift will require organizations to re-think foundational frameworks – from data privacy and ethical AI adoption to bridging the talent gap. With further disruptions in the Large Language Model (LLM) market, opportunities to innovate have accelerated while compelling businesses to stay agile and adaptable.

Organizations that successfully navigate this transition will gain a competitive edge, enable new business models, enhance operational efficiencies and harness next-generation decision intelligence. Here’s what to expect from the defining AI and analytics trends in 2025.

1

Generative AI Deployment at Scale

From Experimentation to Enterprise-wide Impact

The intersection of Generative AI (Gen AI) and data analytics is revolutionizing business decision-making, making strategic growth more achievable than ever. Initial experiments in Gen AI are now evolving into enterprise-wide integration, driven by enhanced customer engagement, cost reduction, operational efficiency gains and opportunities to drive growth.

While scaling these capabilities will take different forms – like expanding from one market to many or rolling out Gen AI-powered solutions to an entire function – the essential elements required to do so will be consistent. Deloitte research indicates that while companies feel prepared in technology infrastructure (45 percent) and data management (41 percent), risk management (23 percent) and talent development (20 percent) remain significant challenges.2

A platform-centric approach offers scalability and customization, making it a reliable path to seamless, end-to-end integration of Gen AI capabilities. The diminishing cost of building LLM models enables organizations to leverage unstructured data across various formats – images, audio and video – in addition to text. This will enable the acceleration of Gen AI deployments across organizations. By leveraging such frameworks, organizations can maximize the reach and impact of Gen AI, driving data-led growth and transformation across the enterprise.

2

Agentic AI in Business

The Advent of a New Class of Autonomous Decision-makers

Beyond scale, the scope of AI applications is expanding. Agentic AI frameworks enable AI agents to autonomously execute tasks based on defined goals set by human experts or other systems.

Deloitte predicts that by 2025, 25 percent of enterprises using Gen AI will launch agentic AI pilots, rising to 50 percent by 2027.3 These autonomous AI systems will shift the focus from optimizing processes to achieving business goals, enabling AI to proactively solve challenges across complex workflows.

Encouragingly, barriers to adoption are rapidly diminishing with the innovative development of cost-efficient LLMs. A successful agentic AI approach will leverage super-specialized agents to address granular use cases. With the help of multi-agent systems, it can deliver value across increasingly complex business processes. A core feature of agentic AI is its ability to comprehend natural language questions, break down complex tasks, efficiently delegate to AI agents and generate human-like responses.

3

Data Privacy and AI Security

Balancing Innovation with Enterprise Protection

As AI becomes deeply embedded in enterprise operations and agentic capabilities are unlocked, concerns around data privacy, security and governance will take center stage. With emerging technologies evolving at speed, a mindset of continuous adaptation will be required to ensure requisite data privacy, combat cyber risks and successfully achieve digital resilience.

As organizations expand their global footprint, understanding the implications of evolving AI regulations across regions will be crucial. While unifying data is essential for maximizing value, ensuring compliance with diverse regulatory frameworks is mandatory. A nuanced approach to regional regulations will be key for organizations navigating this dynamic landscape.

Data security isn’t just a regulatory necessity – it’s a strategic advantage. Given that compliance concerns, risk management and governance gaps rank among the top barriers to AI deployment, businesses that embed security into their AI frameworks will gain resilience and agility, enabling sustained innovation.4

4

Competency Transformation

Addressing the AI Talent and Skills Gap

As the rapid advancement of AI transforms the analytics landscape, the skills and talent needs required to harness new capabilities will also evolve in response. According to Gartner, 80 percent of engineers will need to upskill by 2027 due to the impact of Gen AI, while data from the World Economic Forum shows that AI and big data are the fastest-growing skills across the entire workforce.5,6

Future-facing organizations are already working to bridge the AI talent and skills gap, upskilling their workforce to ensure that AI initiatives are fully realized. IKEA7 exemplifies this approach by equipping its workers and managers with AI literacy training. Microsoft8 has launched an AI skills program to prepare its workforce in Australia and New Zealand for the evolving digital workplace.

Expect further acceleration in 2025. A massive 93 percent of HR leaders say sought-after job description skills are evolving at breakneck speed and 97 percent are witnessing the need for different skill sets in new hires.9

As the technology landscape evolves, continuous learning becomes essential. Professionals must stay updated on the latest technologies while letting go of outdated practices. Tech talent responsible for building AI systems must be upskilled in evolving AI technologies. At the same time, employees across the organization need training to collaborate effectively with AI, ensuring seamless integration and success. Whether through internal upskilling or embarking on skills-focused partnerships, investment in talent management will prove crucial to winning the tech-talent gold rush and thriving in 2025 and beyond.

5

Responsible AI Adoption

The Ethics of Intelligent Decision-making

Embedding trust could prove a competitive differentiator, particularly in the realm of LLMs, where concerns about bias, transparency and misinformation persist. As technology accelerates the analytics landscape, we’ll see a growing demand for robust ethical frameworks to guide the development and use of new tools.

A recent investigation into the UK government’s AI system10 for detecting welfare fraud uncovered biases against individuals based on age, disability, marital status and nationality. This finding underscores the critical need for ethical oversight to ensure fairness and accuracy in AI applications. In another survey, 72 percent of businesses expressed concerns about bias and opacity in AI-driven decision-making, highlighting the urgency of responsible governance.

Businesses must take a comprehensive approach to navigate this evolving landscape, ensuring the responsible and sustainable deployment of AI technologies, with 78 percent of leaders agreeing that greater governmental regulation is needed.11 Prioritizing data quality, collaborating wisely and addressing ethical concerns head-on can help businesses unlock AI's true potential, ensuring transparency, fairness and accountability across the enterprise.

6

Value Re-defined

The Shift to Cost-effective AI Innovation

As the LLM market undergoes rapid evolution, advanced AI and analytics capabilities will become more accessible than ever to a wider range of enterprises in 2025. Disruptors like DeepSeek offer potential opportunities to reduce operational expenditures. Their innovative approach to building LLMs, fueled by algorithmic innovation, hardware optimization and streamlined architecture, is enabling the accelerated adoption of Gen AI.

Emerging cost-effective solutions require less computational power – and there is a strong appetite among organizations to explore and experiment with technology stacks. As the barriers to innovation continue to fall, organizations can accelerate their adoption of such solutions to gain a competitive edge. McKinsey reports that 76 percent of technology leaders expect their organizations to increase the use of open-source AI technologies over the next several years, with multi-model approaches set to emerge in response.12

This marks the emergence of a dynamic and expansive AI ecosystem, where technological capabilities and evolving use cases will drive differentiation. With Gartner forecasting that the average price of Gen AI APIs in 2027 will drop to less than 1 percent of today’s average, enterprises can anticipate new waves of AI-driven innovation, unlocking broader applications and creating fresh opportunities for competitive advantage.13

Seizing the AI-driven Future

Seizing-the-AI-driven-Future

A convergence of technological breakthroughs and process re-invention is unlocking new avenues for business transformation through analytics. Enterprises that leverage AI-powered data intelligence will gain the agility, resilience and competitive edge required to thrive in 2025 and beyond.

To accelerate this journey, identifying the right partners is critical. Organizations must embrace the optimal mix of digital tools, AI-powered insights and domain expertise, balancing human intelligence and AI to unlock data-driven growth.

In a rapidly evolving business landscape, success lies in not just adopting AI but mastering its strategic application – ensuring enterprises are equipped for the next era of AI-driven analytics.

Explore how AI-driven analytics can transform your business to unlock intelligent insights and drive enterprise-wide impact.

References

  1. Superagency in the Workplace: Empowering People to Unlock AI’s Full Potential | McKinsey

  2. Now Decides Next: Moving from Potential to Performance | Deloitte

  3. Autonomous Generative AI Agents: Under Development | Deloitte

  4. Now Decides Next: Moving from Potential to Performance | Deloitte

  5. Generative AI Will Require 80% of Engineering Workforce to Upskill Through 2027 | Gartner

  6. Future of Jobs Report 2025 | World Economic Forum

  7. IKEA Retail Unleashes AI Revolution | INGKA

  8. Microsoft Launches New AI Skills Program to Expand Opportunities | Microsoft

  9. The State of Tech Talent Acquisition in 2024 | General Assembly

  10. Revealed: Bias Found in AI System Used to Detect UK Benefits Fraud | The Guardian

  11. Now Decides Next: Moving from Potential to Performance | Deloitte

  12. Open Source in the Age of AI | McKinsey

  13. How to Evaluate LLMs amid Disruptions Like DeepSeek | Gartner

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