ALM Media, LLC
British Gas
Mosaic Insurance
Oxford Nanopore Technologies
WS Audiology (WSA)
Kiwi.com
Flight Centre
Healius Pathology
Varo Bank
Yorkshire Building Society Group (YBS)
Sharang Patil, Director of Group Finance Excellence
United Airlines
GFG Alliance
Energy Australia
Delaware North
Moneycorp
Prodigy Finance
M&T Bank
Minerals Technologies Inc. (MTI)
Church's Chicken
Perspectives
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A WNS Perspective
In the fast-paced and highly regulated energy sector, managing Accounts Payable (AP) complexities, optimizing resource utilization and ensuring seamless stakeholder communication requires operational transformation. Our client, a Fortune 500 energy and gas retailer, faced significant AP challenges with manual invoice processing, vendor query management and workload distribution, impacting efficiency and vendor satisfaction.
Partnering as a digital-first domain expert, WNS implemented an intelligent automation solution combined with advanced analytics and strategic cross-training. This comprehensive approach delivered a centralized platform for enhanced vendor management with seamless communication, improved visibility / accountability and optimized resource allocation. Key outcomes included:
%
decrease in query resolution times
improvement in the AP team’s productivity
~%
improvement in Net Promoter Score
Read the detailed case study to learn how our solution transformed finance operations and empowered vendor relationships for a global energy retailer.
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