Information Chains: Disentangling Roadblocks to Digitalization in Logistics

Key Points

As businesses embraced the digital revolution over the last decade, many elements in the supply chain workflow have been streamlined and new pathways created, connecting a notoriously fractured industry in ways that couldn’t have been imagined before. Whether it is the rise of ecommerce and last mile delivery, the growing prominence of big data and analytics and a revolution in supply chain visibility, progress is undoubtedly being made rapidly. However, many problems from the past continue to plague the industry. Large areas of the supply chain continue to be inefficient and manual intensive for shippers and logistics service providers. The challenge for our industry is one of streamlining the flow of information, documents and communication, so that we can deliver on the promise of innovation, in this brave new digital age.