WNS Clinches Three Gold Stevies for Exceptional Sales and Customer Service

WNS has won triple GOLD at the prestigious Stevie Awards for Sales and Customer Service 2024. This extraordinary milestone is a testament to our innovative solutions and domain expertise in co-creating elevated customer experience with our clients.

The accolades came our way in the following categories:

Customer Service or Call Center Consulting Practice of the Year

For ElevateEX – Our consulting-driven, customer interaction analytics platform

• Enabled a telecom giant to redefine its customer experience landscape

Customer Service Team of the Year - Recovery Situation

For Qbay – WNS' workflow management platform

• Empowered a leading online travel agency to handle surging booking volumes across diverse platforms seamlessly

Customer Service Training Team of the Year

• For implementing digital-led learning initiatives such as gamification and simulated training, ensuring our contact center teams are future-ready

The Stevie® Awards stand as the pinnacle of global business recognition, established in 2002 to celebrate and honor the remarkable achievements and contributions of organizations and professionals worldwide.