With greater digital adoption, brokers are amplifying their consultative strengths, enabling impactful risk advice and solutions. However, disparate systems and siloed processes resulting from industry consolidation are making the pace of modernization uneven.
The question is: how do brokers maximize transformational impact and benefits of greater scale?
They need the right transformation partner.WNS, with deep industry expertise, partners with over 70 global insurers, reinsurers, brokers (retail and wholesale) and insurance intermediaries, delivering transformative offerings. Our bespoke broker solutions are layered with rich domain expertise and powered by digital, advanced AI and analytics. WNS’ seasoned team, a versatile technology stack and a strong partner ecosystem enable intermediaries and brokers to drive enterprise-wide transformation and long-term business value.
Enabling firms to acquire, integrate and operate efficiently, boosting resilience and future readiness
USD 1.4 billion worth of reduction in aged inter-office open items
Delivered 30% operational efficiency through transformation
50% improvement in SLAs post standardization of processes and consolidation of locations
40% deflection of contact center volume through self serve channels
USD 6 million in cost savings
30% efficiency gain through automation
20% + reduction in cycle time for end-to-end policy delivery
80% automation in data migration
50%+ savings in operational cost
End-to-end system implementation and data migration in six months
USD 7.6 million reduction in insurer creditors, aged debts for improved cash flow
USD 10 million + savings due to FTE reduction
Delivered 50% improvement in speed to market
Reduced unallocated cash from USD 1.2 million to USD 669k
Articles
Explore More