Ensuring Business Continuity and Momentum with Employee Rebadging

Key Points

Companies entrusting their business and tech functions to strategic partners need proficiency in employee rebadging to ensure talent and knowledge retention. For new partnerships, change management can also involve hiring and training to bridge resource gaps or ramp up activities. Successfully transitioning employees to new roles is thus vital for optimizing margins and maintaining business-as-usual activities.

When a digital native company transitioned to a new Business Process Management (BPM) partner, seamless workforce rebadging across multiple lines of business, with zero service disruption to end customers, was the need of the hour. WNS’ multi-disciplinary team designed and implemented a comprehensive rebadge plan, enabling the client to be fully compliant and functional from day one of go-live.

Read our infographic below for more information.