2023 ISG Case Study Research: Metro Shipping Automates Customs Clearance

Key Points

• Metro Shipping faced challenges with increased Brexit-related documentation, impacting customs processes, supply chain, sales and transportation costs.
• This shipping case study, recognized as a Standout Case Study by ISG, details how the logistics company collaborated with WNS Triange to automate customs document processing, harnessing hyperautomation and data extraction platforms.
• Underlining the significance of pre-built solutions in this transformation story, ISG emphasizes the outcomes of reduced turnaround time, increased cost savings, improved customs declaration accuracy and enhanced capacity to manage high volumes.