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ALM Media, LLC

Josh Gazes, Senior Vice President – Operations

British Gas

Jess Johnson, Head of Operational Excellence

Mosaic Insurance

Mitch Blaser, Co-CEO

Mosaic Insurance

Krishnan Ethirajan, COO

Oxford Nanopore Technologies

Jason Hendrey, Senior Director, Global Customer Services

WS Audiology (WSA)

Christof Steube, Director of Finance Excellence

Kiwi.com

Leonard McCullie, Director, Vendor Management

Kiwi.com

Petra Reiter, Vice President, Customer Services

Flight Centre

Aaron Fadelli, Business Leader

Healius Pathology

Alex Cook, Head of Finance Operations

Varo Bank

Breanna Rivers, Partner Performance Manager

Yorkshire Building Society Group (YBS)

Jessica Lockwood, Process Automation Manager

WS Audiology (WSA)

Sharang Patil, Director of Group Finance Excellence

Priya Madan Mohan, VP for Group Accounting & Controlling

United Airlines

Chris Kenny, VP and Controller

GFG Alliance

Phillip Irish, General Manager, Shared Services Delivery, Quality & Governance

Energy Australia

Steve Corden, Outsource Operations Leader

Delaware North

Christopher Lozipone, Senior Vice President and Global Business Services Head

Moneycorp

Nick Haslehurst, Chief Financial & Operating Officer

Prodigy Finance

Nico Barnard, Head of Operations

M&T Bank

Chris Tolomeo, Senior VP & Head of Banking Services

Minerals Technologies Inc. (MTI)

Khem Balkaran, CIO

Church's Chicken

Louis J. Profumo, CFO & EVP

This is our story of co-creating a robust, Artificial Intelligence (AI)-led data foundation to power the Research and Development (R&D) efforts of a leading Consumer Packaged Goods (CPG) company.

As we know…

Swift accessibility to quality and consistent data is vital to R&D teams developing next-gen products and shortening the go-to-market time. However, the R&D landscape at most companies continues to be characterized by manual intervention, leading to protracted processes, lack of quality and updated information, inconsistent reporting and product defects. Enterprises need an automated data extraction and contextualization platform that can quickly create structured and harmonized data sets for business analysis.

The challenge for our client was…

To streamline its efforts to upgrade to a new Laboratory Information Management System (LIMS). Gathering all the information into the new system required digitizing several thousand laboratory documents. However, manual efforts to review and codify each document slowed the migration, impeding the launch of the new system.

As the consulting partner…

WNS assessed the client’s data management landscape and recommended a two-phase solution to improve data availability and dissemination. This involved:

  1. Digitalization of test method and documentation

  2. Application of Machine Learning (ML) / deep learning models to automatically identify parameters aligned with the LIMS

As the co-creation partner…

WNS Analytics our data, analytics and AI practice – enabled the CPG company to develop a robust, cloud-based data strategy and translate it into concrete outcomes. Leveraging AI Platforms, a core pillar of WNS Analytics, the client adopted an AI-led platform-centric approach to build a strong data foundation and drive faster time-to-market.

We deployed our proprietary AI and ML led data capture and processing platform to accelerate the migration to the new LIMS. The platform ingested research documents across varied sources and formats, and automated information extraction and parsing. It generated standard XML formats and migrated them into the new LIMS. The platform also provided key insights through an interactive dashboard.

The client quickly migrated to the new LIMS…

Maintaining consistently updated information readily available to the production units. Our solution also ensured compliance with the latest approved composition for producing high-quality products.

Tangible benefits for the client include:

  • USD 50 Mn in estimated lifecycle savings. This roughly translates into 10X ROI

About WNS Analytics:

WNS Analytics powers business growth and innovation for 120+ global companies with data, analytics and Artificial Intelligence (AI). Driven by a specialized team of over 4000 analysts, data scientists and domain experts, WNS Analytics helps translate data into actionable insights for impactful decision-making. Built on the pillars of consulting (Consulting), future-ready platforms (AI Platforms), and domain and technology (Centers of Excellence), WNS Analytics seamlessly blends strategy, industry-specific nuances, AI and Machine Learning (ML) operations, and intelligent cloud platforms.

Driving a futuristic edge are WNS Analytics modular cloud-based platforms and solutions leveraging advanced AI and ML to provide end-to-end integration and processing of data to actionable insights. WNS Analytics leverages the combined strength of WNS’ domain expertise, co-creation labs, strategic partnerships and outcome-based engagement models.

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