Perspectives
Date
Speaker/s
Karandeep Ahluwalia
Corporate SVP, Capability & Strategy, WNS
The key facets of a flexible working model
How travel businesses can scale teams at speed, adapt to demand and reduce operational costs
Implementing a talent sourcing strategy aligned with company culture
According to Global Workplace Analytics, by 2025, ~70% of the workforce will work remotely at least five days a month. Alternative work models are fast becoming essential to the business agenda of driving a sustainable, agile and cost-effective way of working.
Travel companies, too, must leverage hybrid and open talent work models to create a highly responsive and scalable environment amid increased volatility and unpredictability.
Louise Andrews, Director Workforce Planning, Accor
Leann Coetzer, Corporate Vice President – HR, WNS Global Services
Karandeep Ahluwalia, Corporate Vice President – CX Capability & Strategy, WNS Global Services
Join the conversation
Analytics
03 December 2021
Customer Experience
18 December 2019