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  • 250+ Clients
  • 50+ Productised offerings
  • 20+ Years of Experience
  • 10 Industry Practices
  • 30+ International Awards

Capabilities Driving AI-led Business Transformation

Across industries and functions, three core pillars transform data with high intelligence to achieve outstanding outcomes.

Consulting

Our consulting arm sets the right foundation for our clients’ data, analytics and AI needs. Right from the initial roadmap, gap analysis and change management to governing standards and processes, we help clients simplify and demystify everyday data complexities and analytical requirements.


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AI Platforms

Adopting an AI platform-led approach, we build a robust analytics framework for our clients, driving business value at scale with faster time-to-market.


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Centers of Excellence

Our Centers of Excellence bring together domain experience, delivery capability and functional and technology best practices. We drive end-to-end execution of industry-specific analytics programs that transform the value chain.


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Industry Awards & Recognitions

  • WNS Analytics Named a ‘Leader’ in Analytics India Magazine’s Top Data Science Service Providers PeMa Quadrant 2024

  • WNS Analytics Wins AI Excellence Award for Product Category – UAP in Insurance and GenAI

  • WNS Analytics Receives NASSCOM AI Game Changer Award for Excellence in Responsible AI for year 2023-24

  • WNS Analytics Awarded Gold at the Stevie Awards for Innovation of the Year in Business Services, Generative AI and Claims Processing Solutions

  • WNS Analytics Secures Silver at the Stevie Awards for AI/ML Solutions in Generative AI-enabled Marketing Campaigns

  • WNS, winner of two AI Excellence Awards 2024, has been recognized for its Generative AI Capabilities and Unified Analytics Platform, redefining standards for intelligent, adaptable and user-centric solutions

  • WNS won the Business Services Project of the Year category at the GSA UK Awards 2023

  • A "Major Contender in Everest Group's Advanced Analytics and Insights Services PEAK Matrix Assessment 2022”

  • A solution designed to accelerate digital customer experience for a UK-based Utilities client won us the Content Analytics Solution Gold Stevies Award in Q2 FY 2021

  • An analytics-led, data-driven customer experience (CX) solution co-created with our client, a leading energy provider in the UK, clinched the Business Technology Solution award in Q2 FY 2021

  • A “Major Contender” in Everest Group’s Advanced Analytics & Insights Services PEAK Matrix® Assessment 2021

  • A “Major Contender” in Everest Group’s Insurance A&I Third-party Services PEAK Matrix® Assessment 2020

  • A “Leader” in NelsonHall’s NEAT for Advanced Analytics 2019

  • A “Major Contender” in Everest Group’s Advanced Analytics and Insights BPS – Service Provider Landscape with Services PEAK Matrix™ Assessment 2019

  • A “Major Contender” in Everest Group’s Customer Experience Analytics – Service Provider Landscape with Services PEAK Matrix™ Assessment 2019

  • A “Major Contender” in Everest Group’s Data and Analytics BPS – Service Provider Landscape with Services PEAK Matrix™ Assessment 2019

  • A “Major Player” in IDC MarketScape: Worldwide Analytics for Business Operations Services 2019 Vendor Assessment

case studie

Reports

The Future of Enterprise Data & AI

Data Analytics Services Capabilities

Our custom-built platforms, proprietary frameworks, tools and applications enable organizations to spot opportunities quickly, stay ahead of risks, and capitalize on early growth trends.

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    Generative AI

    WNS’ robust frameworks and solutions ensure data security, compliance, and privacy while promoting transparency, explainability, and bias mitigation. Enterprises can harness the power of Gen AI with WNS’ domain expertise and a strong AI practice.

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    Artificial Intelligence

    Unlock actionable decision intelligence through our advanced data science, proprietary AI-assets, AI and ML capabilities, and an ecosystem of partnerships.

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    Data and Cloud

    Improve decision intelligence by building the right data ecosystems through intelligent cloud services, data management and data engineering.

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    Analytics and BI

    Make action-oriented informed decisions for your business with industry specific analytics models. Build a data-driven culture by empowering your organisation with real-time analytics & self-serve BI.

Across Industries…

  • Insurance
  • Banking and Financial Services (BFS)
  • Retail
  • Consumer Packaged Goods (CPG)
  • Hi-Tech and Professional Services
  • Manufacturing
  • Travel and Hospitality
  • Healthcare and Life Sciences
  • Energy and Utilities (E&U)
  • Shipping and Logistics (S&L)
Insurance

Our insurance analytics solutions are built on our extensive experience of co-creating value for the world’s leading insurers in the areas of property and casualty, life, pensions, and annuity.

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Banking and Financial Services (BFS)

Our advanced analytics solutions and services span the entire spectrum of the BFS industry – retail banks, commercial finance, capital markets, asset management and investment banks.

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Retail

We enable global retailers with personalized omni-channel strategies, leveraging industry expertise and data-driven analytics to enhance customer retention, loyalty and optimize the end-to-end value chain.

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Consumer Packaged Goods (CPG)

We empower CPG enterprises to better understand their consumers, achieve ROI and drive success through analytics solutions that address marketing effectiveness, business growth, revenue management and more.

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Hi-Tech and Professional Services

We enable organizations to achieve better decision-making and deeper understanding of their customers with our data-driven transformation, AI-led digitization and ML operations frameworks.

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Manufacturing

Our intelligent data analytics platforms, solutions and services enhance performance and minimize risks through the entire manufacturing lifecycle — from the factory floor to the executive floor.

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Travel and Hospitality

Across hotels, airlines, OTAs, resorts and cruise industries, our analytics solutions and services empower organizations to gain deep understanding of their customers and deliver delightful experiences.

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Healthcare and Life Sciences

Our advanced and nuanced analytics solutions and services for the healthcare and life sciences industry cover the gamut of marketing, data engineering and data visualization, and competitive intelligence.

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Energy and Utilities (E&U)

We enable E&U enterprises to achieve increased ROI, reduced total cost of ownership and improved customer satisfaction with our stand-alone and business process management-embedded analytics offerings.

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Shipping and Logistics (S&L)

Our versatile analytics solutions and services for the S&L industry deliver intelligent product positioning, smart customer segmentation for effective campaigns, efficient claim management and enhanced sales yield.

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Insurance

Our insurance analytics solutions are built on our extensive experience of co-creating value for the world’s leading insurers in the areas of property and casualty, life, pensions, and annuity.

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InsuranceBanking and Financial Services (BFS)RetaiCPGHi-Tech and Professional ServicesManufacturingTravel and HospitalityHealthcare and Life SciencesEnergy and Utilities (E&U)Shipping and Logistics (S&L)
 
 

Across Industries…

Insurance

Our insurance analytics solutions are built on our extensive experience of co-creating value for the world’s leading insurers in the areas of property and casualty, life, pensions, and annuity.

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Banking and Financial Services (BFS)

Our advanced analytics solutions and services span the entire spectrum of the BFS industry – retail banks, commercial finance, capital markets, asset management and investment banks.

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Retail

We enable global retailers with personalized omni-channel strategies, leveraging industry expertise and data-driven analytics to enhance customer retention, loyalty and optimize the end-to-end value chain.

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SHOW ALL INDUSTRIES    +

Consumer Packaged Goods (CPG)

We empower CPG enterprises to better understand their consumers, achieve ROI and drive success through analytics solutions that address marketing effectiveness, business growth, revenue management and more.

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Hi-Tech and Professional Services

We enable organizations to achieve better decision-making and deeper understanding of their customers with our data-driven transformation, AI-led digitization and ML operations frameworks.

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Manufacturing

Our intelligent data analytics platforms, solutions and services enhance performance and minimize risks through the entire manufacturing lifecycle — from the factory floor to the executive floor.

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Travel and Hospitality

Across hotels, airlines, OTAs, resorts and cruise industries, our analytics solutions and services empower organizations to gain deep understanding of their customers and deliver delightful experiences.

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Healthcare and Life Sciences

Our advanced and nuanced analytics solutions and services for the healthcare and life sciences industry cover the gamut of marketing, data engineering and data visualization, and competitive intelligence.

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Energy and Utilities (E&U)

We enable E&U enterprises to achieve increased ROI, reduced total cost of ownership and improved customer satisfaction with our stand-alone and business process management-embedded analytics offerings.

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Shipping and Logistics (S&L)

Our versatile analytics solutions and services for the S&L industry deliver intelligent product positioning, smart customer segmentation for effective campaigns, efficient claim management and enhanced sales yield.

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SHOW ALL INDUSTRIES    -

 
 
 

Across Functions…

Supply Chain Analytics

We provide strategic support and solutions to enable organizations create intelligent supply chains that drive insights-led decisions and predict the impact of decisions and actions.

 

Risk and Compliance Analytics

We go beyond conventional risk modeling to explore alternative data, unstructured text and social media analytics. Leveraging industry, analytics and technology expertise, we enable organizations to foresee and preempt risks.

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Sales and Marketing Analytics

Covering a broad range of vertical markets and functions, our sales and marketing analytics strategies, services and solutions increase customer wallet share and retention, sales performance and agility.

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Research

Our research specialists harness the true potential of data, aggregated and analyzed from diverse sources and formats to research, structure, synthesize and uncover insights.

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AI-led assets

  • SKENSE
  • Unified Analytics Platform
  • InsighTRAC
  • SocioSEERTM
  • Dataturf.ai
SKENSE

A data extraction and contextualization platform, powered by advanced AI / ML techniques, to provide businesses with quick and actionable insights

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Unified Analytics Platform

A modular, cloud-based and integrated analytics platform to refine and accelerate the journey across industries and functions
— can be embedded as a ‘plug-and-play’ system or deployed in an as-a-service model

InsighTRAC

A holistic cloud-based procurement analytics platform that captures spend data, supplier data, sourcing and contract data, market and category data, and operational P2P data

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SocioSEERTM

A social media analytics platform that combines the power of advanced ML techniques and AI to create true ‘brand equity index’

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Dataturf.ai

An AI-driven business and domain data catalog suite, which connects business KPIs to enterprise data, to deliver best-in-class outcomes of efficiency, profitability, governance and stewardship

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SKENSE

A data extraction and contextualization platform, powered by advanced AI / ML techniques, to provide businesses with quick and actionable insights

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InsuranceBanking & Financial ServicesRetail & CPGHi-Tech & Professional ServicesManufacturing
 
 

Across Versatile Products…

SKENSE

A data extraction and contextualization platform, powered by advanced AI / ML techniques, to provide businesses with quick and actionable insights

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Unified Analytics Platform

An AI-driven business and domain data catalog suite, which connects business KPIs to enterprise data, to deliver best-in-class outcomes of efficiency, profitability, governance and stewardship

 

InsighTRAC

A modular, cloud-based and integrated analytics platform to refine and accelerate the 'data-to-insights' journey across industries and functions — can be embedded as a ‘plug-and-play’ system or deployed in an "as-a-service" model

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SocioSEER TM

A social media analytics platform that combines the power of advanced ML techniques and AI to create true ‘brand equity index’

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Dataturf.ai

A holistic cloud-based procurement analytics platform that captures spend data, supplier data, sourcing and contract data, market and category data, and operational P2P data

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Success Stories

Retail

Co-creating Profitability with Data-driven Customer Engagement

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Retail

Co-creating a Single Customer View to Power Analytics & Business Outcomes

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Insurance

Intelligent Automation Transforms Claims Processing for a Leading US Insurer

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Banking and Financial Services

Cloud Data Powers Self-serve Analytics for a Wealth Management Firm

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Retail

Co-creating a Single Customer View to Power Analytics & Business Outcomes

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Banking and Financial Services

Master Data Management Transforms Customer Experience for a Leading Bank

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Retail

Co-creating an Improved R&D System Through AI-led Data Processing

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Media & Entertainment

Increasing Customer Lifetime Value with Predictive Analytics

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Shipping & Logistics

Metro Shipping Transforms Customs Clearance with AI-led Digitization

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The Transformative Impact of AI on Business: Insights from our CEO

 
 
 
 

leader

Gautam Singh

Head – WNS Analytics

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Get in Touch with our
Data, Analytics, and AI Experts

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Vibhor Garg

Chief Growth Officer,
WNS Analytics

Jayanthy Anand

Global Head of Delivery,
WNS Analytics

Vishesh Gangal

Client Solutions and Consulting Leader,
WNS Analytics

Sid Bhatia

EMEA & APAC Practice & Growth Leader,
WNS Analytics

Anurag Kapoor

Geo Lead UK & Europe,
MRC and Lifesciences,
WNS Analytics

Ritesh Agarwal

Americas Practice &
Growth Leader,
WNS Analytics

Nitin Agarwal

Geo Lead Americas,
MRC and Lifesciences,
WNS Analytics

Testimonials

  • "We choose WNS because of their deep understanding of the travel industry, insightful customer analytics, and their global delivery footprint."

    Jim Sprigg, Director, Database Marketing & Analytics & IHG

    qot

  • "Analytical Prowess, Consultancy & Strategic Thinking of the WNS R&A team have immensely helped us sharpen our market insights function in the Developing & Emerging Markets. I thank you again for being the passionate champions of emerging markets and for all your help with important analysis and strategy work."

    Knowledge & Insights Head, Developing & Emerging Markets & Global CPG Company

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  • "Since 2004, WNS has been working as a valuable strategic partner for Coca-Cola. They’ve invested time and resources to truly understand our business model. WNS service model offers a good balance between on-site senior consultants and an agile off-shore team. They provide us with an on tap set of resources capable of tackling many of our diverse needs in the Knowledge, Insights and Analytics spaces. Their expertise and dedication makes a true difference for our team."

    Carlos Jose Fonseca, Vice President, Global Knowledge & Insights &The Coca Cola Company

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  • "Being a leader in safe driving analytics, Lytx appreciates that WNS uses data analytics itself to continuously improve quality and efficiency in supporting our business. We rely on the WNS team to review high volumes of business-critical content, and they consistently exceed our expectations."

    William J. Ruff, Vice President, Marketing Operations & Lytx

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  • "We selected WNS because they understand operating requirements in the healthcare sector. They bring a winning combination of experience and commitment to excellence. During our rigorous selection process, WNS showed us their flexibility and significant analytics capabilities by developing a fine-tuned customized business solution."

    Senior Vice President, Leading Healthcare Company

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