Finance and Accounting

The WNS-Outsourcing Center Survey

Author(s)

FAO Outsourcing Drivers

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Key Points

As the economy survives extraordinary challenges, enterprises are exploring options they had previously ignored. Outsourcing of finance and accounting functions is one such option
According to an Outsourcing Center and WNS survey, 63% of companies across Americas, Europe, Middle East, Africa and Asia Pacific are into F&A outsourcing
F&A processes outsourced include procure to pay (89.5%), order to cash (63.2%), record to report (52.6%) and source to procure (15.8%)
As many as half of the respondents described the maturity level of their relationship with their service provider as “mid-way between least and most mature”

Finance and Accounting Outsourcing Drivers

Confronted with a string of challenges, the ‘once cautious’ CFOs have realized the benefits of outsourcing and are now turning enthusiastic about outsourcing their processes. However, the CFO’s demands today are evolved and much ahead of cost arbitrage alone.

Outsourcing Center and WNS conducted a survey of F&A stakeholders from companies from the Americas to Asia Pacific to determine the current FAO landscape. The survey results: